Questions and answers

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Is there a bus from Shinjuku Station to Hilton Tokyo?

There is a shuttle bus.

How can I book a dessert buffet by phone? Do you also have internet reservation?

It was possible to do it on the net, but I think it can not be done now because it is full.

How far is the Narita airport from the Hilton and approximatly what is the price for a taxi from the airport to the Hilton Also how far is the Hilton Shinjuku from the cruise port terminal ( i think its called Tokyo fashion Town Hall area )

$40 us. Round trip from Airport to Hilton. Airport Limosine (bus).

Are the kimonoes in the rooms complimentary?

To use, yes, not to take.

Where is the pick up at the train station, to the hotel? Is it a Hilton van?

Dear Valued Guest, Thank you for your interest. This is to let you know that Hilton Tokyo's shuttle bus departs hourly from the West Exit of Shinjuku station (in front of Keio Department Store, bus stop No. 21). We are looking forward to welcoming you. Kind Regards, Hilton Tokyo

What is the difference between twin deluxe or twin premium rooms. Thanks.

Dear Guest, Thank you for your interest. For detailed infromation regarding each of our rooms, please visit our official website via the link above. Alternatively, you can also contact us by phone. Looking forward to welcoming you. Best Regards, Hilton Tokyo

Going to Isetan by Hilton Hotel

Isetan Shinjuku store? Walk for about twenty minutes.

Is there an observatory where you can see the night view?

Hilton Tokyo has restaurants and bars on the lower floors. We do not know the view from the Executive Floor Lounge. I'm sorry. I don't think there is a free access observatory in the building.

Can I take a limousine bus from Narita Airport to go directly to the hotel?

I took the subway which was about 3000 yen to Shibuya Station and then took a short Uber to the hotel.

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